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Leslie
frequently trains on the following topics:
• Customer Service Excellence
• Communication With Tact
• Delighting Your Customers
• How to Handle Difficult Customers Effectively
• Interpersonal Communication
• Superior Front
• Customer Relationship Management (CRM)
• Coaching & Leadership
• Effective Problem Solving and Decision Making
• Training Supervisors
• Network & Relationship Building
• Change Management
• Negotiations
• Being the Best You Can Be
• Emotional Intelligence
• Culture Revolution
• Strategic Planning
• The Psychology of Sales Effectiveness
• The Psychology of Story-Telling
• Supervisory Skills
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Evaluations 